Smarter Words for Success

I love words. They’re all around us: they’re what we speak, what we read, what we hear and what we think. But when it comes to communication there are some words that people use that aren’t the best choice or don’t say the best thing or hinder your confidence from building and success from happening. So today I thought we’d take a look at some phrases that are best left out of your vocabulary, especially in situations of careers or success.

No Problem:
This is one of the ones that really frustrates me. Most often you’ll hear this where a ‘you’re welcome’ could have been said, or an ‘I’m glad I could help.’ It makes it sound like your question or need could have been a problem and they’re not really all that thrilled or even satisfied to have been able to help you.

I’m Sorry:
This is a phrase we absolutely should use more often, we aren’t always willing to apologize when we’re in the wrong. However, it’s also used to apologize when there’s no need to apologize, for example when you’re sharing your opinion. You’re not sorry that you’ve got a different opinion than someone else (or at least you shouldn’t be), you just see it differently or don’t agree.

I Hate to Bother You/Sorry to Bother You:
The issue first is that you’re assuming that your question is going to be a bother, or that you’re being a bother. If you have a need or a question, there’s no need to feel guilty for asking about it or getting the help you need, and there’s also no need to apologize for needing help, we all need help at one point or another. Instead, after you’ve had your question answered or gotten the help you need, if you feel it really was a bother or they went out of their way to assist you, you can say something like ‘I really appreciate all your assistance.’

I would encourage you to think about the words you’re using. Are they closing doors and relationships that could be great ones? Are they unnecessarily limiting you, your options and your future? Do they place blame where blame isn’t due? Do they show that you’re confident, that you’re willing to work, that you believe in yourself and that you’re a capable human? Take even one day this week and really think about the words you’re using, the impact they’re having, and if there are words that would be more empowering or positive for you and those you’re talking with.

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