Endings Aren’t The End

Just about everyone is done with this school year and moving on to whatever is next for them. This also means that some adults are moving on to other jobs after their contracts have ended, and others are moving on because the company has changed or they have changed. Endings are part of life even if we don’t want them to be, but it seems like these days more than ever we’re facing more endings because life changes and moves much quicker than it used to.

Sometimes an ending in and of itself is all you’re meant to do, for example when it comes to drugs (you don’t want to end your “relationship” with one drug just to move on to another one). Sometimes you may not feel like moving on quite yet (like if your heart is broken you may not feel like getting into a new romantic relationship).  But more often than not, an ending happens with the idea that something is coming next, like looking for a new job or starting a business after you lose your job.

It’s healthy to be able to move on in life. We shouldn’t be trapped by the past, stuck in our mistakes or limited by who we used to be. Life isn’t about endings, it’s about growing, learning, exploring, and thriving. And we can’t do those things without having some endings in our lives, even if those endings scare us a bit or bring us through a period of upheaval and frustration. So go ahead and celebrate the endings you are experiencing right now, and look excitedly to what the future could hold. The only way the future can be worse than the past is if you let it be or give up on life and living.

“Why would I retire? Sit at home and watch TV? No thanks. I’d rather be out playing.” Paul McCartney

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Accessibility Awareness for Success

One of the things I love most about running a business in this day and age is the ease of getting information to people in a whole variety of ways. For example, it’s easy to translate text into another language with just a few clicks and have it be a fairly accurate translation. All of the technology has also helped create incredible strides in leveling the field between those who have disabilities and those who don’t. Since today is Global Accessibility Awareness Day I thought it would be a good opportunity to talk about some of the ways we can be more sensitive and more proactive about making sure our businesses and information are accessible to more people.

Video is an easy way to take people places they can’t go and also provide an experience with your words that isn’t possible through some of the software that will read the text for you. But for those who can’t hear, it’s disappointing and frustrating that so much of the world is going to video and away from text. The recent changes within browsers that are blocking auto play videos or blocking the sound from videos has actually done some really good things for accessibility, because companies are now including text within the videos, allowing more people to experience the video (and improving on what closed captions could do). Including a transcript with the video is also helpful for those who prefer or need the text.

I love writing, and I think that writing is one of the best ways to reach many people because it can be easily translated or read by software. But when text is within a graphic or there is no text, there’s no way to translate that text or read that text with a software. For photos on websites it’s helpful to include a sufficient title/name with the photo so software can read the photo. For photos on social media an example of what you could do is like what some of the Guide Dog social accounts do, wherein they include a sentence at the end of the written part of the post explaining what the image is for those who can’t see it.  Make sure that the text on your site isn’t within a graphic and can’t be translated or read, or that the text that is within graphics/images isn’t important.

One of the newer innovations are all of the audio devices like Google Home and Amazon’s Echo. These devices talk to you, do searches for you, play music for you, play games with you, and find all kinds of information for you, with only your voice in control. Yes, these devices make things easier for everyone in terms of accessibility, but they also help unite people and provide a uniform experience in a way that hasn’t happened in the past for those with sight or physical disabilities.  For many businesses this is a new world, but there are companies getting involved in and using the devices for their businesses, and opportunities to learn about and grow into.

While Global Accessibility Awareness Day is really about technology, it’s a good reminder to businesses that there are people with various disabilities, things that they may not take into account when designing their store or creating their products/services. There are laws with regards to being required to provide accessibility, so today is a great opportunity to go ahead and check that your business is compliant, and even supportive of equal access for everyone.

Building a Bigger, Bolder Business

This month I took a look at Think Big, Act Bigger by Jeffrey Hayzlett. I’m not big on reality TV, so my first introduction to Jeffrey was through a telesummit several years ago. I don’t always connect with individuals or leaders who are big and bold and outspoken, but Jeffrey is so much more than that, it wasn’t as noticeable or unavoidable as it is with some other leaders, in other words it didn’t define him in a negative way. And that’s really how the entire book read for me. I really felt like it wasn’t about him sharing why he’s a great leader, it was him revealing in a very personable way why who he is and the decisions he makes work, and why they might/will work for others.

In the book Jeffrey talks about what may seem like a conflicting set of topics. On one side he makes it very clear that his business (any business) isn’t meant to appeal to or work with everyone. He shares an example of how they had a slogan on a website and the team removed that slogan during a website edit because the team said it offended some people. His answer was that it was that if someone can’t see past the slogan or is offended by it, the slogan has done its’ job in weeding out the not ideal clients.

But Jeffrey also talks about the importance of asking and finding out why someone didn’t buy a product or service. Maybe it is because they’re not a good fit (and that’s OK). Maybe it’s because they don’t understand (and that’s your fault and something you can fix). Maybe it’s because the product or service isn’t up to par with the competition (again, something that you can fix). Maybe it’s because your sales people were rude, ignorant, unknowledgeable or lazy (something you must do something about). Knowing why (and doing something about those answers you can and should do something about) can mean not only an increase in business and sales, but also you bringing a better business to the world.

One of the parts of the book I appreciated most was Jeffrey’s take on teams/employees and leaders. He is a believer in hiring people and giving them the tools and empowerment to make decisions based on systems they have set up in the business. The difference with some other businesses and leaders and their employees is that Jeffrey makes a point of doing everything and having knowledge and experience in everything, from cleaning bathrooms to marketing to finances, just for starters. This means he has the knowledge and experience to do it all so he can talk with his people about everything. He isn’t stepping away from or not leading or disconnected from the business, he simply has done it all and now focuses his time on the most important things, and lets other people do what they’re good at doing.

I alluded to it at the beginning of the post and you can guess it from the title of the book, but one of the big keys is the importance of having a positive attitude, thinking bigger, acting bigger, and being real. Yes, Jeffrey grows big businesses, but this isn’t just about the size of your business or your bank account, but about being a big leader that’s making a positive impact in the world through their business, regardless of how many customers they serve.

With that in mind, I wanted to end with a quote from the Introduction: “I can think bigger, act bigger, and do it my way-because I can.” How will you make a difference in your business, be a better leader for your business and make a difference with your business for your community, tribe, and the world?

A Time of Reflection

I was reading yet another email after reading another blog post about someone hitting burnout the other day, and the news has shared that tragically several people connected to mass shootings have committed suicide in recent days. As equipped as I think we may be for all that life throws at us each day, the reality is we sometimes don’t realize how much we’re taking on, don’t ask for the help we need, don’t take time to deal with the overwhelm we’re feeling, and/or don’t realize how serious things have gotten. And then we hit that breaking point, unfortunately sometimes of no return.

Most people have developed coping mechanisms that help them deal with typical daily stresses (a fight with a friend or significant other, deadlines at work, children’s tantrums etc.), but as we know especially from the men and women who have been in the military, there’s no coping with some things, some things we’re just not equipped to deal with normally and that’s when we can get into trouble.

Part of the reason I think we struggle with coping and hit burnout is because instead of taking a step back we pile on the activities, work, people and things. Maybe we think we do it because it means we won’t be able to think about how we really feel or what’s really going on, and that may work for the short term, but it rarely does anything about the actual situation or how you feel.

You may not know it, but we’re in the middle of the spiritual season called Lent which leads to the celebration of Easter. Lent is a time of reflection, for people to get right with themselves and with God. Anytime is a great time to get right with God, but today I’d encourage you to spend some time on self reflection, really considering where your life is at and what you need most. Asking for help and knowing when you need to take a break (and taking one) actually show how strong you are, not how weak.  A little reflection and taking a time-out today can positively shape your future if you let it.  I’d encourage you to make it a regular practice as well since life shows no plans of slowing down or becoming a cake walk anytime soon.

Reality Check Question

Every so often I come across a question that not only makes me think, it’s one that I think you would benefit from considering in your life. Today I’ve got a question that you can apply to many different aspects of your life, from business to personal to relationship to health to success to finance to parenting. Like many good questions it’s open-ended and challenges you to not only consider what is but what could be. Ready?

Is this my reality forever?

I know that I talk about changes, goals and victories all the time, and that’s because they’re a reality for everyone and usually on a very regular basis. But sometimes I think we forget to think beyond the moment, beyond the panic, beyond the frustration, beyond the change. I also think we sometimes get wrapped up in the issues and the downhill roll we may seem to be going through.

Doing a quick check on yourself, your direction and your attitude with this question can help you get perspective and find the motivation and hope to move through your current situation and into a reality you prefer if you’re not happy with your reality. It can also remind you to slow down and enjoy your reality as it is, if it’s something you will likely have only once or twice in your life.

So the next time you start getting wound up or frustrated by life or feel like it’s running past you, I encourage you to stop for a moment and ask “Is this my reality forever?”

Living Today

The new year has arrived and we’re almost a week in! I love that we have life divided into days, months, years and lifetimes. It helps us to process better and plan both short-term and long-term goals which give us small and large victories throughout our lives.  Each one is filled with a different set of opportunities for us to live and love and build relationships and be successful.

I don’t always go with a year theme, but lots of people do. I’ve seen lots of different words this year including spaciousness, time, intention, substance, experience, purpose, promise, change and clarity. This year I’ll be doing something different and not doing monthly themes for every month as I’ve done in the past, but instead going with a yearly theme. This year’s theme is going to be ‘today.’

Why ‘today’? Not because of how fast-paced our world is, but rather because I want us to take a step back and live in today, accomplish things today, appreciate today, learn from today and enjoy today. Yes, we’ll still talk about goals, planning, the future, and the bigger picture, but I want to focus on appreciating, enjoying and acting on each day.

As we’re constantly reminded of in the news each day is a gift. What you do in that day may make or break your future. It can overcome what you’ve done in the past. You can end the day satisfied with what you got done that day or feeling like it was all a waste. It may be one of your last days, will you look back and know you lived it well?

What will you do with today?

Labor Day Reflections

Monday here in the US is Labor Day. It’s the day that we honor and remember all the contributions that the American people have made for and towards the economy and success of our country. I think it’s important to still celebrate this day because even though we’ve made some really great strides in making work accessible and safer for all, there are still some serious issues in the work place today.

When you look at the statistics about how many people are employed vs. unemployed, they don’t take into account how many people are miserable in the job they have. It doesn’t register how many people dread going to work the next day. It doesn’t consider how many people feel threatened, frustrated or ignored by their bosses and superiors. It doesn’t take into account the number of workers who have no clue what they’re doing or why they do what they’re doing. Unfortunately, there’s a lot of improvement still needed in many workplaces.

The first step to improvement is for the leadership to remember that they’re working with people, not magicians. Most staff members won’t read minds, can’t decipher gibberish, and can only do what you’ve told them to do. So when they’re not doing what you need them to do, aren’t truly helping customers, aren’t being as productive as you want them to be or keep doing things wrong, take a step back. First look at what you’ve told them to do (do your messages/requests/instructions even make sense?  Are they detailed and specific enough?). Second, look at how you’ve trained them and if you’re continuing to give them education to improve their skills. Third look at the resources available to them (can they do the job you’re asking them to do, let alone do well?).

Once sufficient and clear communication, expectations and resources have been established, only then can things improve dramatically for both workers and businesses. Are you the reason your employees are miserable and unproductive? What can you do to be the reason that you’ve got employees who look forward to coming into work, share about job openings with your business, and are happy and capable of fully supporting your customers?

Are You Satisfied?

Today I got to thinking about what it means to be satisfied. We live in a world where good seems to never be good enough, where many people are unsatisfied in their relationships and their jobs, not to mention financial situations. Before we can talk about taking action, we have to talk about what it means to be satisfied.

First, you can’t be satisfied in a bad situation. The word “satisfaction” means that you have to be ok with the situation, you can’t be unhappy or displeased. Satisfied doesn’t mean perfect though. If you have satisfaction in a situation or about a project, it means you know you’ve done your very best and that while more work could be done, it wouldn’t ultimately greatly improve the outcome or performance.

I believe that it’s best to be satisfied with a situation before you move onto a new one, or at the very least come to terms with it. What do I mean by this? Well, if you’re in a bad relationship or hate your job or your business is failing, don’t just give up and switch gears. This will only cause problems for you and others years from now.

Satisfaction requires an understanding of what has happened and why. I don’t suggest that you pick apart every failure or bad moment to find the turning points and things you should have done differently, I think that we all need to spend a little time in reflection of the past and present before we move onto the future.

But, just because I’m satisfied with the outcome of something, that doesn’t mean I’m going to sit back and not make any new goals or dream bigger for the future and next part of my life journey. Yes I’m satisfied with who I am and where I am, but I still want more! This is healthy and nothing to be ashamed of.

This week I encourage you to take a look at your life. How are you feeling right now? Are you OK with where you are and what you’re doing? Now take a moment and make plans for the rest of this week, the rest of this month and the rest of this year. What are you going to do now, what do you need to be doing in the next few weeks and months to really be satisfied with your life in 2017 when January rolls around in a few months?

Educating for Convenience?

We live in an age of modern conveniences. I’m a big fan of many of them, especially grocery stores, email and indoor bathrooms. It’s great to be able to use a search engine and get a bunch of instant responses to your question (hopefully you’ve input the right question and the right results show up). However, I’m concerned by something I see increasingly in adults (and kids) with all of these advances and instant responses: laziness. Now, I’m not against taking time off or relaxing or necessarily even shortcuts. However, I am not a fan of the people who expect to have everything handed to them causing extra work for others when they could easily find the answer or do it themselves in about 5 seconds.

As a parent part of your responsibility is to teach your kids to fend for themselves. That means giving them the education and tools necessary to be equipped for whatever life may throw at them. One of the most valuable tools my parents passed on to me was my reading skills. TV was definitely a thing when I was a kid and I have learned a lot watching it, but I have learned so much more from reading. Reading has given me more power and knowledge than the TV ever could. Reading has empowered me to ask questions, to learn to research and even the lesson and value of patience.

Directly tied in with reading as I mentioned is the lesson of patience. Some things have to happen in stages, that’s just the way it is. Yes, we can take some shortcuts and can find ways to speed up many processes, but for many other things the only way or the best way to get from A to Z is by going through all 26 letters. I don’t believe there’s a shortcut that can be taken when building trust, growing relationships or becoming an adult (regardless of whether you’re an ‘old soul’ or not).

If you teach your kids that all the answers are out there if they’re willing to take the adventure, do the work, try new things, find the solutions, have the conversations and do the reading, you’ll equip them to conquer just about any challenge they will face as an adult, whether you’re there to help them through it or not. Don’t teach them to be the person who asks what’s in a “#1 breakfast combo” when the answer is clearly printed on the screen outside the car window, on the menu on the wall or in the printed menu. Teach them to think up ways to create needles that don’t hurt chronically ill kids so much, or get water from Texas to California, or bring back the dodo bird, and empower them to make the world a better place.

Seeing Things Differently

Recently I read an interesting article about Dr. Sanjay Gupta meditating with the Dalai Lama. It was interesting for many reasons, but one of them, and the one I want to talk about today, was the fact that sometimes His Holiness struggles with meditation too. Just so we’re clear, meditating is something that His Holiness (and other Buddhists as well as countless others of various faiths and practices) does on a regular basis. The interesting part wasn’t just that he struggles, but how he often overcomes that struggle. Rather than using meditation as a time to be without thought, he uses it to focus on something specific and work through it or work on understanding it from a myriad of perspectives. So yes, you’re being quiet still during meditation, but it doesn’t have to be about being blank or empty.

I wanted to share about this with you today because so often in our families and relationships we approach something in one way (meditation is for being blank and empty) when there’s countless other ways that it could be approached. The challenge is not only being open to those other approaches and being able to see them, but also working on not just reacting in the way you always have or just going with your default actions/opinions/beliefs.

Part of the challenge in applying other perspectives to your life, or to your kids, is that there’s a lot of the world that isn’t open to other perspectives, for example in traditional learning environments, aka schools. Yes, you can send your kids to schools that offer other things or teach differently, but often they cost a lot of money, money that not all families have. So in this case you could do supplemental education on the weekends or afterschool, and during the summer. You may also have to work on getting your partner to see the validity of your point or why you want to do things differently. This isn’t always a bad thing because it does mean you have to think things out and really have good reasons for doing things differently.

My challenge to you this week is to start looking for other perspectives, approaches or opportunities with the things that challenge you most or you struggle with most. Take the time to see if there are alternatives or options, like His Holiness presented to Dr. Gupta about meditation, and don’t be afraid to ask for help or get someone else’s perspective.